Registration System: Access Request Form

NOTE: We are currently not accepting new applications for CVENT event coordinators. If you are interested in getting access to CVENT, please contact Jesse Buxton to get on the waitlist.



FAES uses CventTM for online registrations. The contract terms and conditions are negotiated by the university and the pricing for FAES is negotiated by FAES Finance. FAES Finance provides access to the system but we do not provide site setup, maintenance or conference planning.

Payment card transactions will be processed through a redirect to CyberSource® – an online payment processor approved by the university.

A unit who uses the system will need someone to:

  • design and create the registration page
  • manage the registration page as customers register, answer customer questions and refund payments as needed
  • reconcile the payments related to the registration, process internal transfers

Initial setup to use the system follows these steps:

  • Setup a merchant account (allow 3-4 weeks) - Contact your financial manager to make sure this step is completed. 
  • Take training and submit for access (allow 1-2 days) - Use this form
  • Design, publish and maintain the event page 


The registration system and merchant accounts will be funded centrally by FAES  in order to encourage user implementation and decrease administrative burden. The goal is to use one system for most of our registration needs to create an efficient and easy process. The only fees that will be covered by individual units will be the merchant fees and the university overhead.


Fee Type Summary for 2017

Fee Type

Covered by

Cost to the Unit as of 1/1/2017

Payment Card Merchant Fees (Amex® , Discover® , Visa® , etc)

The unit using the system

Average rate is 2.2%. Fees vary from 1.5% - 4.5% depending on the card issuer and type of rewards.

University overhead for 
earnings funds (11xxxx)

The unit using the system

5.7% on all deposits
University Overhead Rate

Merchant Account Fees CyberSource® 

FAES Administration


Registration System Fees 

FAES Administration




Before completing this form take the following training. 

Login with your name.# & password
Information on how to disable pop ups
Once in BuckeyeLearn use the search tool and type “PCI”. Click on Payment Card Industry (PCI)  Click through to Request and Launch the training.
This will need to be taken every year to maintain access to the system.

Access Request Form

Select your unit from the options below. If your unit is not listed select other and complete the field for unit name.
If you do not see your unit listed then you may not be ready for this step. Check with your financial manager about setting up a merchant account.
Choose the type of access that is needed for the registration system.
The system requires pre-setup of email addresses that will be used to communicate to customers from the system. Your user email address (above) will be added. If you have an alternate email address that you would like to have added please list it here. For instance: you may have a joint mailbox shared by those on your team where you would like customer questions to go.
The "Payment Card Industry" training (available in Buckeye Learn) is required to be completed before submitting this form, and must have been completed within the last year. Please mark the box to confirm training completion.
Use this field for any additional information you need to share with us regarding Cvent or RegOnline.
This question is for testing whether you are a human visitor and to prevent automated spam submissions.