Service Center Help

Submit a Service Center Help Request

Below are the most common customer requests submitted to the CFAES Service Center.  These online request forms are specifically designed to gather all relevant information for efficient resolution.  Once the request is submitted, a CFAES Service Center team member will be in touch with any questions or updates.

NOTE: The Service Center only assists with UNIV issues. If you have an issue related to OSP, please do not use these forms.

Match Exception (ME) Resolution for PO and/or Invoice

Unpaid Invoice Assistance 

Purchase Order (PO) Assistance for Change Order and/or Closure

RFP (Bid) or Bid Waiver Guidance

Policy Interpretation & Guidance